All forum topics. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. I need a few details to please check your inbox for my message and drop me a reply. Connect to your BT broadband hub over wi-fi or use the 1. You may want to keep your Mini Hub plugged in to make. That’s a saving of up to £120. Parents and Carers. From the main menu, select Settings. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. " What is one supposed to do as I u. Welcome to BT’s official support community. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Turning off BT Parental Controls. BT offers a comprehensive packaged is online. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. KidSafe features filters for various types of content which can be switched on and off, these. So you get to enjoy market-leading broadband at an unbeatable price. Hi I also have the same issue. Take a look at this link and let me know if it helps: I've got a problem with BT Parental Controls. Connect for as long as you like and save your mobile data for when you really need it. Go to the URL of a proxy site. gambling) that it says should be blocked or even specific websites that I add to the blocked list. Step 36: Close out of command prompt and windows should start. At the top right, tap the profile icon. Vodafone – 192. This includes restricting children from accessing inappropriate or adult content. It’s your call. The purpose of the filter is to protect children from unsuitable content when online. I am sorry for the problems you're having with Parental Controls. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. It works by looking at the main purpose of the site. 30?Re: BT Parental Controls Not Working. You will be activated with the 'light' filter setting. Learn how to activate your BT ID, track an order or set up your new BT kit. @licquorice wrote: But if they had access to BT wifi with fon, parental controls would be superfluous. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. All our broadband hubs have the latest technology installed to give you the best possible connection. . You can completely personalise it to your family's needs. Use your parental control PIN to control access to programmes with an age rating. Scam calls. com & Community; Broadband. Windows 11 and Windows 10 come with a Parental Control feature that is designed to ensure your children cannot view things they shouldn’t. You should be able to do this with certain 3rd party routers however, but not on the Business. BT Parental Controls is a network based solution which means that all devices connected to your BT Broadband will have the same level of protection applied. I've got a problem with BT Parental Controls. All plans come with BT Virus Protect security software with McAfee (which safeguards up to 15 of your devices), BT Parental Controls, and up to 1000GB of storage via BT Cloud. Using BT Content Controls. icon on the upper-left edge of your screen. . No end of parental discipline has had any effect. 5. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Learn how to activate your BT ID, track an order or set up your new BT kit. BT does not recommend deleting the BT Parental Controls permanently. Hi, I am having challenges with BT Parental Controls, it randomly started blocking Roblox (nightmare with kids at home). I have tried switching off certain fi. You can also control the hours during which the filters work. I just get the same message saying I need to activate parental control. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Solved: I can not get my parental controls to work it keeps saying try again in 15 minutes. 168. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. It will be blocked if the application requires access to the internet and the URL that the App uses is within the gaming category list. Your payment PIN can be used to. They can not be set to work on an individual device basis. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. I have spoken to BT helpline several times and they keep asking me to switch the hub on and off and insist they are active . For a bit more security, you can add the SuperSafe Boost for £2 a month to put it on up to eight devices (including smartphones. 4. . Hi, so i'm having a problem with one of my BT discs - bear with me here as a lot has happened. It’s easy to manage your account online with My BT. Parental Control. When I turn on parental controls the Netflix App stops working. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Tried deleting cache and rebooting the router. Reply. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. Cheers, Robbie. They worked fine until we moved house and were provided with a new hub. Choose a topic. Parental Controls . Now we are being offered a new router by BT (presumably the latest. Here’s how it works: On your PS5 console, go to “Settings” and select “Family and Parental Controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Manage settings online. Connect for as long as you like and save your mobile data for when you really need it. To find the model/version number of a device, check the bottom or back panel. They have never worked since my install in DecemberHi, Parental controls on bt. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Under “Daily limit,” tap Edit weekly schedule. BT wifi disc being weird - won't pair. When you're setting up the Parental Controls you can customise them to block certain categories. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Options. How to Turn Off Internet Access at Night. Parental controls with Virgin Media TV. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Screen Time offers a wider set of controls, of which Content Restrictions is just one. BT Parental Controls is free to BT Broadband customers. 5m ethernet cable we’ll send out with your box. TalkTalk. That’s 25x faster than our standard fibre. Ask the BT Community. The Light level blocks pornography, obscene or. 168. When you're setting up the Parental Controls you can customise them to block certain categories. Xbox Game Pass Ultimate on us! Buy a Full Fibre 500 or Full Fibre 900 broadband package and get 6 or 12 months’ access to over. 100 high-quality Xbox games included at no extra cost. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. Solved: Hello All Hope someone can help with a solution to this. Select Switch on then click ChangeBT Broadband and BT Wi-fi use BT Parental controls. You can also set it to automatically interrupt the game if necessary. BT Web Protect is free to all BT Broadband customers. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. Welcome to the Community and thanks for your post! I'm sorry for the problems you're having managing your Parental Controls. it. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Step 33: When it is loading, command prompt will open. Sky’s Full Fibre Broadband is a game changer. Could you help me make my parental controls actually work? Best wishes, JP. Log in to hotspots using your BT ID. Log in to hotspots using your BT ID. I. Clicking on "Manage BT Parental Controls". You will then see a page telling you that BT are activating your Parental Controls. Access all BT Extras such as BT Sport, BT Cloud, BT Wi-fi, BT Email, TrueKey, BT Parental. Two-thirds of children think parental controls are a ‘good idea’ and help protect them from. Get unlimited internet access at any of our. Re: Parental controls. Subscribe to this Topic's RSS Feed; Mark Topic as New;Hi @Shaz2018 and welcome to our community. We run our business from home on BT business FTTP. Beginner. As a long shot I enabled file sharing via Parental Controls and that fixed it. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Broadband Extras & Apps from BT / Parental Control; Options. Tap Settings Family Parental controls. 1. We've always had file sharing blocked in the past so has something changed at BT? I would prefer to block FS again and just. Parental controls on BT. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. Short of locking away the hub and. When you're setting up the Parental Controls you can customise them to block certain categories. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. My parental controls aren't working. Slide the button to Off position in the BT Parental Controls section to turn off the BT Parental Controls. Going to "Manage your extras". For Chrome users, the Google Family Link app makes this easy to do within around 15 minutes set-up time. But I realised the other day that it no longer is blocking websites I have added to my blocked list. No reposnse since then. You have not allowed cookies and this content may contain cookies. I have activated the option but its not blocking anything. stream as much as you like. test sites are blocked on PC, but access is allowed via mobile devices. BT. 1. Just to let the community know there was a data integrity issue with the MyBT account which meant the manage tabs were not displaying. BT Broadband can help protect your children against the risk of accessing inappropriate websites. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. 0 Ratings. The Account Holder needs to set up and maintain this service. Select the user for whom you want to schedule play time, then select “Parental Controls”. But on the PCs I have changed the DNS settings to family shield with openDNS. These tools can be installed across all devices, including mobile phones, computers and consoles. More options. 22. . Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). New. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. For some customers, a message may appear whilst using an internet browser. Fix a problem with BT TV. Schedule bedtime, lunchtime or breaks for your family. It's free for all BT Broadband customers. Parental Controls not working. It’s managed through your online account, although you can also see network activity using the BT app. 3. However, it seems that is also blocking access to media like Netflix on my PlayStation. 168. Settings. Go to solution. BT Security is the place to come for support with passwords and advice on staying safe online. BT Parental Controls has three predefined filter levels that you can choose from (strict, moderate and light) that will apply to any. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. Turning off BT Parental Controls. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Switching off BT parental controls or changing to a public DNS server (So no BT controls) fixes the problem. Help us improve our process for when you experience home Wi-Fi issues. . You’ll also receive an extra 20GB of mobile data every month, plus selected Full Fibre plans come with an Xbox Game Pass worth up to £120. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions;. Activation will take place automatically and households are automatically. Home phone including Digital Voice; BT. Reply. Works when using your BT ID on UK BT Wi-fi hotspots. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. Ordered Monday installed Thursday. Select your child. internet matters. Choose "This is My [Device]" or "This is My Child's [Device]". Unplug the Router at Night. Broadband ISP BT Launch Free Wi-Fi Controls on Smart Hub 2 -. 0 Ratings. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. Learn more about the ways BT keeps your details secure. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Browse . You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Going to "Manage your extras". There doesn't seem to be any way to set parental controls at all. Setup may take up to 2 hours. BT Halo. 1. Browse . All devices at home using BT broadband or any of the five. BT Broadband includes the following security features for all customers: BT Parental Controls. Selecting your model allows us to tailor our support site for you. Enjoy unlimited data from just £15 for the first 6 months. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. Unlimitedgaming. BT Broadband Browser A software program that lets users access websites and webpages e. Home phone including Digital Voice. These filters will also apply if you use your BT ID to log in to BT Wi-fi. In this case it was worth doing as it fixed the problem. BT offers an comprehensive package of online security and protection, guarding your home network and equipment from diseases and other web-based. Select the Manage Your Extras button on the Your Package tab. Can you please help with blocking objectionable sites through parental control. Can you please help with blocking objectionable sites through parental control. 100,000+ hours on-demand. How do I update the software version of my Hub? How do I clear my statistics history? How do I check my usage history? Save the device configuration. Search for proxy sites. My parental controls have not been working since we moved house 3 months ago. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. BTnet. The times that you want the BT Parental Controls on or off can be set as per the following link. We managed to resolve it by deleting the BT ID and setting it up again. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. This is why FTTC tends to have a maximum speed averaging around 65Mbps. Parental Control; Options. Some VPN providers, like NordVPN,. It may take up to 10 minutes for filters to be applied to an active browser session. Re: Parental Controls not working effectively. Our Fritz!Box wireless router is designed to giver you a fast and reliable connection with great features including parental controls and easy 'plug-in and go' set up. . I have activated my parental control but I have never gotten it to work. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. Since I received this, I have had problems setting up parental controls for one of my daughter's laptop. It takes into account the first part of the site address, such as; "and not the information after this. It is simple to toggle parental controls on Sky Broadband. BT Broadband . Select “ Kill Switch . Turn on and off parental controls on Sky broadband. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. The PG setting will block all potentially harmful content. BT sent me a new hub to attempt to resolve this. I'd also recommend the MyBT app. Select a profile, then tap ‘’History. 225+ live channels. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here. These tools can be installed across all devices, including mobile phones, computers and consoles. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Options. Delivery charge £9. Zen broadband’s most basic package is called Fast Broadband and it promises an average download speed of 10Mbps and an average upload speed of 1Mbps – typical of ADSL broadband. signing up for another 24 months). My son uses Xbox live and I have set parental control to the highest level and blocked every type of access from 10pm. Learn more about the ways BT keeps your details secure. The process is simple and when the internet is accessed for the first time the account holder needs to decide if they wish to filter their internet at a. The user’s current restriction level is shown at the top of the Parental Controls screen. Any help please?. Parental controls are a set of tools designed to protect and keep children safe online. 2. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. I want to add extras or upgrade. . Advanced Security for safer browser - Keep everyone safer than ever online. BT Broadband Parental Controls and Safety Settings | Internet Matters. I have sent you a private message with instructions on how you can send us. Select the days you want to limit screen time. The new internet filters will. TV Content including BT Sport. To find out how to use it, just click on the dropdown for your Hub. Barry Collins reveals how kids beat the broadband providers’ safeguards. Virgin Media Broadband Parental Controls . However, a wide range of factors, such as distance from the router, thick walls. Hello, I've tried recently to put my BT Parental Controls on the broadband, but every time I've done it I come back to the home page a few hours later, and it still says "activate". Energy Consumption. The odd one out in this line-up is BT's 'Fibre 1' package, which offers an average speed of 50Mbps. BT Parental Controls help keep your children safe online. Please helpRe: Parental controls. Fantastic simple process. 1. If I turn off controls WhatsApp doesn’t work. com & Community; Broadband. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Guide to the best broadband routers in the UK. The controls will automatically be set to "on" for new users. Works when using your BT ID on UK BT Wi-fi hotspots. You can also customise each level of control, allowing you to add or remove certain websites or categories of website appropriately. It works by looking at the main purpose of the site. Cancellations, orders and returns. g. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User;Hi All, It seems we are having issues with regards to bt parental controls and youtube access and we are not the only one, severla forums online are stating the same. 30 games. To activate on the 'Light' filter,. I have set up custom parental controls. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Can you login to your MyBT account and select the parental controls options and turn them on again. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. When I turn them off it starts working. Re: Amazon Firestick stops working with BT parental controls. Circle’s parental control app and in-home device keeps things simple. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. 168. All TalkTalk ( broadband packages come with HomeSafe, which offers parental controls and blocks devices on your network from accessing websites that contain malware. Here's how it's done: 1. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. I decided to change this back. Take control of 3. Email; Billing. Step 32: Click Continue. 1. Subscribe to this Topic's RSS Feed; Mark Topic as New;Parental Lock. I have tried switching off certain fi. Sky offers a set of online safety tools called Sky Broadband Shield. Once activated try to disable the Homework time options as I have seen these stay in. BT parent controls and web protect are enabled. Community; Community; Announcements. It is simple to toggle parental controls on Sky Broadband. or call 08454 123 662 from any other device. If you would like help to keep your children safe online, you can get BT Parental Controls. BT Parental Controls is free to BT Broadband customers. This is actually faster for the console. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. 28. com & Community; Broadband. Parental controls and BT Web Protect will only work if you are using BTs DNS servers, You can make sure that is the case, by using automatic settings (DHCP), or by setting the DNS address to 192. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. You can: Use services. can game, download and. Save over £100 a year on top-rated broadband. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. Logging into a My BT account with a BT ID. . You will then see a page telling you that BT are activating your Parental Controls. Thanks,Parental controls for Apple, Android and other devices. The video guides are available on UKSIC’s site here. BT broadband deals; TalkTalk broadband deals;. I believe it is blocking, but how do I know? Many thanks. BT app now lets you pause Wi-Fi and control screen time . Key moments. It provides detailed controls on what comes into your home via the internet. That was around a week ago, and it still. To manage your settings, you need to log on to your BT. As these typically have to be set manually, you’ll find a comprehensive list of parental control guides that we’ve created. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. Go to the URL of a proxy site. The best part though, all of these work on Mac, PC, Android and iOS. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. Sky’s system works in a similar way to BT Parental Controls, offering three levels of content filters set by age – PG, 13 or 18. In short you are going via the parental controls already as a BT user, just that no sites are blocked due to hitting the content. These filters will. Residential care settings. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Blocking websites, filtering content, imposing time limits, seeing what my children are looking at online: If you’re looking for a more well-rounded security measure, third-party parental controls such as Bark and NetNanny will give you so much more control over your child’s devices over the likes of BT Broadband parental controls for. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Sign into your My BT account online. Choose a pre-set filter levels from Light, Moderate and Strict, or customise the blocked categories. Access free BT Wi-Fi. Sorry that you're having problems managing your Parental Controls. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. I tried to set up parental control suspension between 21:00 - 11:00 (9pm night. 10-02-2023 21:23 - edited 10-02-2023 21:24. or call 150 from an EE device. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Broadband Extras & Apps from BT. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Stay in control of what your family can access online by setting filters for inappropriate content.